Call2customers, outsourced call center in India well
known for its outstanding services in different fields including inbound
calling services, outbound calling services, back-end office process, and web designing
and web development has planned to segregate its one of the process.
Outsourced Back Office in India (OBO) which is well
known for data entry and maintenance services. We provide data entry
outsourcing services for all kind of textual data, manuscripts, scanned images,
web research, on-line and offline data entry etc. and data analysis using tools
like SQL, NoSQL, SAS, Hadoop, various programming languages and operating
systems.
As part of outsourcing call center business, the
company has decided to separate its outbound/inbound calling services and outsourced back
office process into two separate units for more flexibility in
working.
Outbound
calling services and inbound calling services is totally different branch it
includes Market Research, Telemarketing,
Telesales, Inbound Response Handling, customer support services and many more.
The growth in the company has been resulted into
Outsourced back office (OBO) which is now a separate fully-owned unit with
separate staff and building. The move will separate outsourced back office
services and unlock the mobility for clients. Outsourced back office has been
providing back office services to global industries such as Finance and
Banking, Insurance and Healthcare, Travel & Hospitality, E-commerce,
Education etc
The idea to consolidate all the outbound calling
services and inbound calling services under former and move the back office
process to the different building is to streamline the process and enhance the
client’s experience. The Inbound/outbound calling and back office services
operate on different models and each has growth opportunities.
Mr. Raj
Kanojia believes in investment in technology and software
which is the result that his company has grown up and able to separate
outsourced back office services. Some of the outsourced back office services
provided to clients.
·
Data Entry Services
·
Online Data Entry
Services
·
Offline Data Entry Services
·
Image Data Entry
Services
·
Book Data Entry
Services
·
Data Capture
Services
·
Data Extraction
Services
·
Copy Paste Services
·
Database Migration
Services
·
Catalog Data Entry
Services
·
Data Entry Mailing
List Services
·
Company Reports
Data Entry Services
·
Data Entry Of
Business Surveys
·
Invoice Forms Data
Entry
·
Database Data Entry
Services
·
Product
Registration Data Entry
·
Data Entry From
Enrolment Forms
·
Text & Numeric
Data Entry
·
Classifieds Data
Entry Services
·
Data Processing
Services
·
Forms Processing
Services
·
Web Data Mining
Services
·
Data Mining
Research
·
Web Scraping
Services
·
Data Scraping
Services
·
Data Extraction
Services
·
LinkedIn lead
research
·
Business data
research (market report, financial / annual report, etc.)
·
Company information
research (key person, address, phone, email, etc.)
·
Compilation and
updating of database (updating missing data, adding new records, etc.)
·
Market &
product research (scope, market size, top competitors, etc.)
·
Ecommerce product
research (technical specs, pricing, photo, etc.)
·
Research on Contact
details (title, email, phone, fax, etc.)
·
Social media
research comprising of Google, face book and LinkedIn research (office
location, size, etc.)
·
Research on
Property documents (mortgages, deeds, foreclosures, etc.)
·
Research on Mailing
list (email collection, verification, de-duplication, etc.)
·
Lead research
·
Extracting targeted
email ids, URLs, telephone number, etc., for sales support
·
Data Entry
·
Data Processing
·
Data Mining
·
Data Cleansing
Amazing work,read for all, I would suggest everybody to read at least once.You are right for a different buisnesses their are different needs inbound call center outsourcing , outsourcing contact center services , outsourcing call center services ,, outsourcing customer care services is one of them.
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